Reducing the Readmission and infection rates of wounds post-discharge
Recently, it has been discovered that the rate of patients discharged in most hospitals are coming back for readmission. It is clear that when the patients are discharged from the hospital, they are perhaps not in the best position to follow up the detailed instructions of discharge medication. Moreover, the infection rates of the wounds have always worsened with a few lucky survivors according to the VA hospital findings. Therefore, to gather and find out whether the staffs are doing something towards the reduction of the readmission and the possible infection of wounds while the patients have been discharged (Koehler, Richter, Youngblood, Cohen, Prengler, Cheng & Masica, 2009).
According to one of the physicians in the VA hospital, this is happening due to the lack of medication adherence by the patients immediately they left the hospital premises. Therefore leading to the course of the avoidable readmission due to some conditions like the infections of the wounds that were earlier on taken care of by the nurse’s various departments (Koehler, Richter, Youngblood, Cohen, Prengler, Cheng & Masica, 2009). According to the physician, the effective way to reduce the effect is to make sure that follow-up medication is done to every patient who has been discharged from the premises and also a particular type of care should be added to the patients who have wounds that might take some time to heal completely.
In addition to that, through a conversation with the managers in the VA hospital, I realized they had started the Telehealth program that would involve a plan that will assist to reduce the avoidable and costly hospital readmission. Therefore, to maximize the performance of those applications, it is imperative for them to create a remote aid center to reach the patients in need of assistance (Koehler, Richter, Youngblood, Cohen, Prengler, Cheng & Masica, 2009). The needs of the patients ought to be the first thing that all the physicians should consider to maintain a good relationship between the patient and the doctors in the hospital.
The graph below indicates the issue customer satisfaction that comes from the need assessment survey in the VA hospital.
The bar graph that below represents the information in the above graph that shows both the importance and the satisfaction rate for the customers on the services that are being offered at the VA hospital. The satisfaction will indicate a tremendous decrease in the readmission cases and the infection of the wounds that come as a result of the patients being neglected and not attaining the best treatment that should be recorded. According to the graph, it is clear that indeed the patients have shown some satisfaction moods that come to a result of excellent services from the doctors. The study indicates that the result is based on the cost saving factor stating that the hospital is trying to satisfy the patients without involving much of the finances but is much in the attitude and doing the right thing in the course of duty.
The needs assessment survey has assisted in obtaining the data that has been used in the creation of the analysis of the VA hospital based on the reduction of the readmission cases and infection of the wounds. The performance of care that is evident to the client’s satisfaction is very much essential for analysis purposes.
Koehler, B. E., Richter, K. M., Youngblood, L., Cohen, B. A., Prengler, I. D., Cheng, D., & Masica, A. L. (2009). Reduction of 30‐day postdischarge hospital readmission or emergency department (ED) visit rates in high‐risk elderly medical patients through delivery of a targeted care bundle. Journal of Hospital Medicine, 4(4), 211-218.